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9 May 2023
Fashtechi cares deeply about privacy. We believe in transparency and understand you care about your privacy too. So, we’re committed to being upfront about our privacy practices, including how we treat your personal information. this policy explains our privacy practices for Fashtechi mobile applications (the "App"), Fashtechi Payments, and our other services provided by Fashtechi LLP. ("Fashtechi," together with "we", "us", and "our"). We'll refer to the App, Fashtechi Payments, and our other services as the "Services". This policy does not apply to the practices of third parties (including other members/ Vendors/Sellers/Shops who sell using the Services) who may also collect or receive data in connection with your use of the Services.
We process your personal information to run our business and provide our users with the Services. By accepting our Terms of Use (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members, or third-party websites and apps.
Fashtechi's Terms of Use require all account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use Fashtechi Services only if they have permission and direct supervision by the owner of the account. Children under the age of 13 are not permitted to use the Services. You are responsible for any and all account activity conducted by a minor on your account.
By using the Services, you acknowledge that Fashtechi will use your information in any of the countries we operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to those countries to which we are permitted by law to transfer personal information.
In the course of providing our Services, we collect or receive your personal information in a few different ways. We obtain the categories of personal information listed below from the following sources: a) directly from you b) indirectly from you based on your activity and interaction with our Services, or c) from the device or browser you use to access the Services d) from our vendors and suppliers that help provide Fashtechi services you may interact with and e) from our third-party advertising and marketing partners. Often, you choose what information to provide, but sometimes we require certain information to provide you the Services. Fashtechi uses the personal information it receives and collects in accordance with the purposes described in this policy.
Registration, Account Setup, Service Usage
In order to use the Services, you will need to submit a valid email address. If you register, you will need to submit a name associated with your account. You may modify that name through your account settings. You need to provide this information to enable us to provide you with the Services. Additional information, such as a shop name, payment information (including billing contact name, address, telephone number), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. For example, we need a physical postal address if you are buying something on the App for delivery. As a Fashtechi seller when you choose to use our payment service ("Fashtechi Payments"), Fashtechi would requires your full name, social security number, identification ID or tax ID, date of birth, bank account information, photograph, and/or other proof of identification in order to verify your identity, provide this service to you, and comply with applicable law. For all buyers, influencers, and sellers, Fashtechi requires this information from you in order to provide you with the Services (including, to verify ownership of an account, to mitigate fraud and abuse, to comply with regulatory obligations, or to complete a transaction). We never store your credit card information and other related information provided during checkout. As this is managed by third-party for billing and payment purposes, and to process your transaction. Fashtechi may contact individual sellers or influencers confidentially to request more information about their shops, and posts listed through the Services, or may request information from buyers to ensure compliance with our policies and applicable law.
Profile
You may provide your name and other personal information (such as birthday, gender, and location) in connection with your account and activity. You can edit or remove this information through your account settings. The name associated with your account (which you may modify in your account settings) is publicly displayed and connected to your Fashtechi activity. Other members may see the date you joined; ratings, reviews (including your display name, city, and/or country) and information relating to items you review, and related photos for items you purchased, promote,d or sold; your profile information; items you posted for sale; your shop pages and policies; your Favourites and Collections (your saved product listings that are grouped by you); your promoted products, followers, and those you follow; sold or promoted item listings and the number of items sold or promoted; comments you post in our community spaces; and information you decide to share via social networks. For Sellers, we may collect and use information about you in order to feature you in marketing and advocacy materials and to feature you and your shop on and off the platform, as provided for in Fashtechi's Terms of Use or as otherwise legally required. From time to time, we may also ask you about certain demographic information, such as your race, ethnicity, sexual orientation, or gender identity, in relation to specific marketing and advocacy projects and campaigns. Providing this demographic information is entirely voluntary.
Automated Information
Fashtechi automatically receives and records information from your mobile device when you use the App or use certain features of the Services, such as your unique device identifier, cookies, and data about which pages you visit and how you interact with those pages in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. Fashtechi may also receive similar information (like, for example, IP addresses and actions taken on the device) provided by a connected Internet of Things devices such as a voice-activated assistant or Smart TV. We may combine this information from your mobile device with other information that we or our advertising or marketing partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyse and understand how the Services work for members and visitors, and to provide advertising, including across your devices, and a more personalised experience for members and visitors.
We also automatically collect device-specific information when you install, access, or use our Services. This information can include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, IP address, and device identifiers.
Data from Advertising and Marketing Partners
As described below, Fashtechi receives information from our advertising and marketing partners about you. This information can include attribution information via cookies and UTM tags in URLs to determine where a visit to Fashtechi comes from, responses to marketing emails and advertisements, responses to offers, and audience information from partners with who you have given consent to share that information with us.
Location Information
We collect information about your use of the Services for advertising, for analytics, to serve content, and to protect the Services. This can include your IP address, browser information (including referrers), device information (such as iOS IDFA, and IDFV for limited non-advertising purposes when enabled by you, and location information provided by your device). When you use the Apps, you can choose to share your geolocation details with Fashtechi in order to use various other functions.
We obtain the location information you provide in your profile or your IP address. With your consent, we may also determine location by using other information from your device, such as precise location information from GPS or information about wireless networks or cell towers near your mobile device. We use and store information about your location to provide features and to improve and customise the Services, for example, for Fashtechi internal analytics and performance monitoring; localisation, regional requirements, and policies for the Services; for local content, search results, and recommendations; for delivery and mapping services; and using approximate location information, such as a city or country, for marketing and personalising and tailoring our Services to you. Certain non-precise location services, such as for security and localised policies based on your IP address or submitted address, are critical for the App to function. We will only share your geolocation details with third parties (like our mapping, payments, or, to the extent applicable, advertising providers) in order to provide you with the Services. You may also choose to enable the Apps to access your mobile device’s camera to upload photographs to Fashtechi.
Information from Third Parties
Some members or visitors may choose to connect to Fashtechi or register a Fashtechi account using an external third-party application, such as Facebook, Instagram, or Apple service. Connecting your Fashtechi account to third-party applications or services is optional. If you choose to connect your account to a third-party application, it is subject to your agreements with that third party (like their Terms of Use and privacy policy), and Fashtechi can receive information from that application. We may also collect public information in order to connect with you, such as when we communicate with you over other social media. We may use that information as part of providing the Services to you. You can also choose to share some of your activity on Fashtechi on different social media platforms for promotion and other purposes.
Photos and Videos
When you use try-on functionality by uploading a photo or video to facilitate the promotion/purchase of one of our vendor's products, we may collect your media information (such as the photos and videos) and will use tools such as augmented reality to facilitate the try-on process.
You can search for people you know or want to follow by email address or username in the search area of the application. Finding other accounts on Fashtechi helps you connect with them on our platform. For example, you can follow another member’s public activity, such as public Favourites. When you begin following another member’s activity, they will receive a notification.
If you do not wish to be located on Fashtechi via your name, you can remove your name and instead may use a nickname or alias as your name in your public account information.
On occasion, Fashtechi will need to contact you. Primarily, these messages are delivered by email, Fashtechi messages, or by notifications for a variety of reasons, including marketing, transactions, advocacy, and service update purposes. To ensure you properly receive notifications, we will need to collect certain information about your device, such as operating system and user identification information. Every account is required to keep a valid email address on file to receive messages. Fashtechi may also contact you by telephone to provide member support or for transaction-related purposes. Additionally, and with your consent where required by applicable law, Fashtechi may send you an SMS (or similar) message, or reach out to you by telephone, in order to provide you with customer support, research, or feedback, or to provide you with information about products and features that you may find of interest. When you contact an influencer or seller using Fashtechi messages, the feature (a third-party service) that allows buyers and sellers to communicate through the Services, we may share aggregated information about your use of the Services to influencers/sellers, so they can provide you with better service and so we improve App.
Some messages from Fashtechi are service-related and necessary for members. You understand and agree that Fashtechi can send you non-marketing emails, Fashtechi Messages, or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, relaying Messages with other members, and correspondence with the Fashtechi support team (including by chat interface or the other methods of communication as described above)
When you register for an account, subscribe for services, or provide us with your email address or phone number, you receive notice of and agree (in some jurisdictions and situations, by an additional unambiguous consent) to receive marketing emails and messages from us.
Fashtechi is a social media platform and a technology-based marketplace. Fashtechi community (that we also refer to as ‘Fashtechian’) offers several features that allow members to connect and communicate in public or semi-public spaces, for example through messages, chats, comments, and reviews, all of which are a part of the Fashtechi Community space. You don't have to use these features, but if you do, please use common sense and good judgment when posting in these community spaces or sharing your personal information with others through the Services. Be aware that any personal information that you choose to submit there can be read, collected, or used by others, or could be used to send unsolicited messages to you.
6. Information Uses, Sharing, & Disclosure
We respect your privacy. Fashtechi will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy. Also, we, our influencers or sellers may advertise our Services or our sellers’ products through a variety of different mediums and rely on your consent to do so off-site.
Legal Bases
When you access or use the Services, we collect, use, share, and otherwise process your personal information for the purposes described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:
We principally rely on consent (i) to send marketing messages, (ii) for third-party data sharing related to advertising, and, to the extent applicable, (iii) for the use of location data for advertising purposes.
Fashtechi may also use first-party data (e.g. your prior shopping and browsing patterns on our App), and may combine it with other data collected from you, such as your location, or publicly available information, to permit us to create targeted audiences based on your known or inferred demographic and/or interests to provide you with more relevant and useful advertising and suggested content on our App (including personalising and tailoring our Services to you), in our direct marketing channels (like email). Where we process your information on the basis of legitimate interests, we do so as follow:
Providing and Improving our Services
We use your information to improve and customise our Services, including sharing your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users, and obtaining insights into usage patterns of our Services. As a core part of our Services, we have a legitimate interest in customising your on-App experience to help you search for relevant content and recommended purchases, including using this information to help sellers find the best ways to market and sell their products on Fashtechi.
Keeping our Services Safe and Secure
We use your information for safety and security purposes, which can include sharing your information for such purposes, and we do so because it is necessary to pursue our legitimate interests or those of a third party in ensuring the security of our Services, preventing harm to individuals or property, or crime, enforcing or defending legal rights, or preventing damage to Fashtechi systems, or those of our users or our partners. This includes enhancing the protection of our community against spam, harassment, intellectual property infringement, crime, fraud, and security risks of all kinds.
Buying, Promoting, and Selling
As part of the transactional process on the app, Fashtechi will facilitate the sharing of information between the members involved in the transaction, such as the other Fashtechi member's delivery address, email address, and payment status. This can also involve us sharing your information with some of our third-party partners such as our delivery, chat, and payment partners to enable us to provide the Service to you. Such partners will process your personal information in accordance with their own privacy policies. In some instances, while they are subject to Fashtechi privacy and security requirements, these partners (not Fashtechi) are responsible for the protection of personal information under their control. By promoting, selling, or purchasing on Fashtechi, you are directing us to share your information in this way. Since this is an important part of the Services we provide, we need to do this in order to perform our obligations under our Terms of Use.
Site Customisation
We may learn about the types of products that you’re interested in from your browsing and purchasing behaviour on (and off) the App and use such information to suggest potential purchases as a result. As a core part of our Services, we have a legitimate interest in customising your on-App experience to help you search for and discover relevant items and content, including using this information to help sellers find the best ways to market and sell their products on Fashtechi.
Legal and Safety
Fashtechi may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against impending or asserted legal claims, including to collect a debt or a material violation of our policies (including our Intellectual Property Policy); to comply with a subpoena, court order, legal process, regulation, or other legal requirements; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our rights or property, or violations of Fashtechi Terms of Use. For example, if permitted due to the forgoing circumstances, your information may be shared with tax authorities or other governmental agencies. In the cases set out above, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing, or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, to exercise or defend legal claims, or to facilitate the collection of taxes and prevention of tax fraud. It may also be necessary in the public interest (such as to prevent crime or fraud) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).
If Fashtechi receives a lawful, verified request for a member’s records or information in one of the limited circumstances described in the previous paragraph, Fashtechi may disclose personal information, which may include, but may not be limited to, a member’s name, address, phone number, email address, company/trading name and, where appropriate, bank account and transaction details.
Aggregated Information
Fashtechi may share demographic information with business partners, but unless otherwise stated, it will be aggregated and de-personalised so that personal information is not revealed.
Service Providers
Fashtechi also needs to engage third-party companies and individuals (such as research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Fashtechi not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.
Business Reorganisation
In some cases, Fashtechi may choose to buy or sell assets. Such transactions may be necessary and in our legitimate interests, particularly our interest in making decisions that enable our business to develop over the long term. In these types of transactions (such as a sale, merger, liquidation, receivership, or transfer of all or substantially all of Fashtechi assets), member information is typically one of the business assets that is transferred. If Fashtechi intends to transfer information about you, Fashtechi will notify you by email or by putting a prominent notice on the App, and you will be afforded an opportunity to opt-out before information about you becomes subject to a different privacy policy.
Third Parties
Third-party plug-ins also collect information about your use of the App. For example, when you get to a page on Fashtechi App that has a social plug-in from a third-party service, such as a “Like” or “Send” button, you are also loading content from that third-party site or app. That site or app may request cookies directly from your usage. These interactions are subject to the privacy policy of the third-party site. In addition, certain cookies and other similar technologies on the applications are used by third parties for targeted online marketing and other purposes. These technologies allow a partner to recognise your mobile device each time you use the Services. Please be aware that when you use third-party sites, apps, or services, their own terms and privacy policies will govern your use of those sites, apps, or services. Fashtechi chooses and manages these third-party technologies placed on its Sites and Apps. However, these are third-party technologies, and they are subject to that third party's privacy policy.
7. Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security.
Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at fashtechian@gmail.com.
8. Retention
Fashtechi will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Fashtechi account), or as needed to provide the Services to you. If you no longer want Fashtechi to use your information to provide the Services to you, you may close your account. Fashtechi will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, Fashtechi sellers may also be required to retain and use your information in order to comply with their own legal obligations. Please note that closing your account may not free up your email address, username, or seller/shop name (if any) for reuse on a new account. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for App safety and security, to improve App functionality, or we are legally obligated to retain them for longer time periods.
9. Your Rights & Choices
Fashtechi gives you the choice of accessing, editing, or removing certain information, as well as choices about how we contact you. You may change or correct your Fashtechi account information by editing your details using the same area you initially used whilst adding the information for the first time. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your name. You can also request to permanently close your account and delete your personal information. When using Fashtechi you may also benefit from a number of rights with respect to your information. While some of these rights apply generally, certain rights apply in limited cases.
If you would like to manage, change, or delete your personal information, you can do so via your Fashtechi account in “It’s all about you section”.Alternatively, you can exercise any of the rights above by contacting us by submitting a message to the admin through the application chat functionality, or through emailing us at fashtechian@gmail.com. Once you contact us to exercise any of your rights, we will confirm receipt of your request.
Limiting the use of, or deleting, your personal information may impact features and uses that rely on that information. However, we will not discriminate against you for exercising any of your rights, including otherwise denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services.
Please note that we may verify your identity before we are able to process any of the requests described in this Section, and in our discretion, deny your request if we are unable to verify your identity. As a part of this process, government or other identification may be required. You may designate an authorised agent to make a request on your behalf. In order to designate an authorised agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorised agent’s valid government-issued identification, and we may verify the authenticity of the request directly with you.
Email & Messages
Fashtechi may send you messages about the Services or your activity. Some of these messages are required service-related messages for members (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can control which optional messages you choose to receive by opting out of the newsletter or by responding to the messages to stop sending those messages. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account.
Cookies
We use both technically necessary (for the functioning and security of the Services) and non-technically necessary cookies and similar technologies.
Notice of Collection
The categories of personal information that we collect are:
The Sources and Purposes for Our Collection
We collect these categories of personal information from the sources described above, and we use these categories of personal information for our business and commercial purposes as described in the “Information Uses, Sharing and Disclosure” section above, including providing and improving the Services, maintaining the safety and security of the Services, processing purchase, promotion, and sale transactions, and for advertising and marketing services.
Do Not Track Signals
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so in your state or country, we do not monitor or take action with respect to “Do Not Track” signals.
10. Privacy Policy Changes
We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on the App platform. We encourage you to check back regularly and review any updates.
11. Contact
If you have any questions:
Contact the Fashtechi Support team via sending us an email at fashtechian@gmail.com
Write to us at the following addresses:
F-1/10, Second Floor, Krishna Nagar, Delhi - 110051